IT Support Officer

Responsibilities: • Provide technical support to the employees, including troubleshooting hardware, software, and network issues. • Perform hardware maintenance, such as setting up workstations, and installing computers and peripherals (e.g., monitors, printers, keyboards). • Install and update software applications on employees' devices and assist employees with software-related issues. • Resolving troubleshooting network connectivity issues. • Responsible for ensuring that all hardware and software are maintained properly and in a timely manner. • Maintaining IT security protocols by monitoring for malware, and ensuring data backup. • Complete backup logs and other department databases according to the procedures followed by the department. • Responsible for any other task given by the direct manager. • While this job description accurately represents the current primary duties of the role, functions may be adapted as necessary to meet business needs. Qualifications: • Bachelor’s Degree in Computer Science from a reputable university. • Minimum of 3-4 years of experience. • knowledge of computer hardware, software, and networking. • Good communication and interpersonal skills. • Excellent command of the English language, both written and spoken. • Excellent command of MS Office tools. \r\nRequired Skills • IT Support \r\nJob Details • Location: Amman - Jordan • Industry: Information & Communication Technologies • Job Type: Full-Time • Experience: 3 • Nationality: Unspecified