IT Support Manager

Qualifications • Minimum 5 years in IT Support position. • Minimum of 3 years’ experience working as Senior IT Officer or 1 year in more senior position. • Minimum 3 year in Microsoft Azure and Microsoft 365 ecosystem. • Excellent knowledge of Cyber Security including security options in 365. • Minimum 2 years’ experience in Windows Server. • Experience in Linux installation and configuration would be useful. • Must have previous experience in using, and diagnosing issues in software. • 2 years’ experience using MS Endpoint Manager, or other endpoint management. • The ability to work independently, demonstrating creativity and good problem-solving skills while following strict procedures. • Knowledge and awareness of a broad spectrum of technology. • Ability to learn and quickly adapt to new technologies and processes. • Understanding of basic logistics & procurement principles, document control, and the IT market. • Agile personality that can adapt to new technologies and processes. • Embraces changes and see the positives in technologies and how they can improve business operations • Good organizational and prioritization skills. • Strong networking skills preferably a qualification in network configuration or design. • Ensuring escalations are handled within timeframe. • Submission or reports and research within deadlines and to the standards and quality expected. • Ensuring project task or overall project delivered on time. • Meeting deadlines. • Producing guides, reports and other documents to high standard which are clear to understand • Keeping up to date on IT Skills. • Providing value for money in the procurement of IT Hardware and Software. • Ability to implement new systems without prior knowledge using manuals and research from Internet. • Essential: IT related degree or technical professional qualifications, such as Microsoft Certifications \r\nالمهارات المطلوبة • قدرات حل المشكلات • Software Development • Microservices Architecture • IT Solutions and Products • Organizational Abilities \r\nالمهارات المفضلة • IT Solutions and Products \r\nتفاصيل الوظيفة • الموقع: عمان - الأردن • القطاع: تكنولوجيا المعلومات والاتصالات • نوع الوظيفة: دوام كامل • الدرجة العلمية: بكالوريوس • الخبرات: 5 - 8 • الجنسية: غير محدد