Manager – Application Support and IT Disaster Recovery

Manage IT disaster recovery and application restoration at PwC in Amman. Proven recovery, testing and governance experience and a relevant degree required. Responsibilities • Develop, maintain and improve the IT disaster-recovery governance framework, aligning plans with business-impact analysis, application criticality, recovery-time and recovery-point objectives, security requirements and service controls. • Coordinate the complete recovery programme, maintaining the master plan, critical-application inventory, recovery calendar, supplier and contact dependencies, and recovery ownership map. • Support recovery testing, assurance and evidence management, stakeholder reporting, training and awareness. • Provide technology leaders with impact, dependency, recovery and readiness information for disaster assessment, escalation and declaration decisions. Requirements • A bachelor’s degree in Information Technology or a related field and demonstrated IT disaster-recovery experience. • Strong understanding of recovery lifecycle management, RTO/RPO, criticality assessment, BIA alignment, application recovery, infrastructure dependencies and validation. • Experience coordinating recovery tests, tabletop exercises, technical restoration tests, evidence collection, post-test reporting and remediation tracking. • Knowledge of ITIL, IT service management, incident and change/release management, service controls and audit-evidence expectations. The vacancy states no numerical minimum experience. Development and benefits • The employer offers competitive pay and benefits, well-being and work-life support, continuing learning and digital development. Staff are expected to follow its professional framework and contribute to a collaborative, inclusive workplace. How to apply • The advertised worksite is Amman, Jordan. Open the official employer vacancy using the application button and start the online application there. No specific closing date is stated. Education: Bachelor's Degree