Business Development Director - BPO

An unnamed employer seeks a remote contract BPO Business Development Director, open to Amman, with ten-plus years of business-development experience. Responsibilities • Lead BPO business-development strategy across the US, Europe and Gulf, winning clients in healthcare, retail and telecommunications. • Manage the complete sales cycle from prospecting and meetings to proposals, pricing, negotiations and contracts, building qualified pipelines and executive/partner relationships. • Work with internal teams on tailored customer-service, technical-support, HRO and Agentic AI support solutions. • Lead and coach business-development staff to achieve targets and maintain accurate forecasts, pipeline updates and performance reports. • Represent the business in client meetings, conferences, industry events and networks, tracking market and AI-enabled service opportunities. Requirements • At least ten years in business development, with substantial BPO experience and proven client acquisition and revenue achievement. • BPO sales experience in the US, Europe and/or Gulf and understanding of commercial models and AI/Agentic AI trends. • Sales or business-development team leadership, excellent communication, presentation, negotiation, relationship management and executive influence. • A business, marketing or related bachelor’s degree is preferred, alongside established decision-maker networks in target regions and sectors. • Multiline BPO sales, international enterprise sales cycles and ability to convert high-value opportunities are advantages. Terms and application • Remote contract work across multiple locations including Amman, with senior ownership of strategy, revenue and international growth. • The end employer is unnamed. Posted 30 August 2026; no salary or closing date disclosed. Apply through the original advert.