Job details
Social Media Moderator
Partt Agency · Amman, Jordan
- Published on Jobs Match
Job description
We’re Hiring | Social Media Moderator
PARTT Agency is looking for a Social Media Moderator to join our growing marketing team!
We’re seeking a detail-oriented and proactive individual who can manage online interactions, engage with audiences, and maintain a professional brand presence across multiple social media accounts.
Key Responsibilities:
• Monitor and respond to comments, messages, and inquiries across social media platforms.
• Manage daily interactions on Facebook, Instagram, TikTok, and other platforms.
• Handle customer inquiries and complaints professionally.
• Maintain each brand’s tone of voice and communication guidelines.
• Coordinate with Account Managers and internal teams to resolve customer inquiries.
• Track customer feedback and prepare regular moderation reports.
• Ensure timely responses and maintain high engagement levels.
• Support multiple client accounts within a fast-paced marketing agency.
Requirements:
• Previous experience in social media moderation or customer service, preferably within a marketing agency.
• Excellent Arabic and English communication skills.
• Familiarity with Meta Business Suite and social media platforms.
• Strong organizational and multitasking skills.
• Ability to handle multiple accounts and work under pressure.
• Strong problem-solving skills and attention to detail.
Location: Amman, Jordan
📩 Interested candidates can send their CV to: [contact hidden – apply on source]
Email Subject: Social Media Moderator
Join our team and grow your career with PARTT Agency!