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Social Media Moderator

Partt Agency · Amman, Jordan

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Job description

We’re Hiring | Social Media Moderator PARTT Agency is looking for a Social Media Moderator to join our growing marketing team! We’re seeking a detail-oriented and proactive individual who can manage online interactions, engage with audiences, and maintain a professional brand presence across multiple social media accounts. Key Responsibilities: • Monitor and respond to comments, messages, and inquiries across social media platforms. • Manage daily interactions on Facebook, Instagram, TikTok, and other platforms. • Handle customer inquiries and complaints professionally. • Maintain each brand’s tone of voice and communication guidelines. • Coordinate with Account Managers and internal teams to resolve customer inquiries. • Track customer feedback and prepare regular moderation reports. • Ensure timely responses and maintain high engagement levels. • Support multiple client accounts within a fast-paced marketing agency. Requirements: • Previous experience in social media moderation or customer service, preferably within a marketing agency. • Excellent Arabic and English communication skills. • Familiarity with Meta Business Suite and social media platforms. • Strong organizational and multitasking skills. • Ability to handle multiple accounts and work under pressure. • Strong problem-solving skills and attention to detail. Location: Amman, Jordan 📩 Interested candidates can send their CV to: [contact hidden – apply on source] Email Subject: Social Media Moderator Join our team and grow your career with PARTT Agency!
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