Job details
Clinic Manager
Confidential employer · Amman, Jordan
- Published on Jobs Match
- Job type
- Full time
Job description
Responsibilities
• Oversee the overall day-to-day operations of the clinic, ensuring smooth, efficient, and organized workflow.
• Manage, supervise, and coordinate clinic employees and teams to ensure effective performance and service delivery.
• Monitor staff attendance, performance, responsibilities, and adherence to clinic policies and procedures.
• Ensure that all clinic operations, facilities, supplies, equipment, and other operational requirements are properly managed and maintained.
• Coordinate daily activities across the clinic to ensure effective communication and smooth coordination between team members.
• Maintain high standards of professionalism, organization, cleanliness, and client service throughout the clinic.
• Monitor the overall client experience and ensure that clients receive professional and high-quality service.
• Handle day-to-day operational issues and address staff or client concerns in a timely and professional manner.
• Coordinate with management regarding staffing requirements, operational needs, performance, and other clinic-related matters.
• Support the implementation and improvement of clinic procedures, workflows, and operational processes.
• Ensure that employees follow established standards, procedures, and service requirements.
• Monitor the clinic’s overall performance and identify opportunities to improve operational efficiency and service quality.
• Support the management of appointments, schedules, staff coordination, and daily clinic activities as required.
• Maintain effective communication with employees and management to ensure that operational requirements are addressed efficiently.
Qualifications
• Bachelor’s degree in Business Administration, Healthcare Management, Hospitality Management, or a related field is preferred.
• Minimum 3–6 years of relevant professional experience.
• Previous experience in a supervisory or managerial role with responsibility for managing employees and teams is required.
• Experience in a similar managerial role within an aesthetic, beauty, dermatology, medical, or cosmetic clinic is highly preferred.
• Proven experience in managing daily operations and coordinating multiple teams or functions.
• Strong leadership, organizational, communication, and problem-solving skills.
• Strong ability to manage employees, delegate responsibilities, and monitor team performance.
• Professional and presentable personality with excellent interpersonal and client-service skills.
• Ability to handle multiple responsibilities in a fast-paced clinic environment.
• Excellent command of Arabic and good command of English.
• Proficiency in Microsoft Office and general administrative systems.
\r\nRequired Skills
• Customer Satisfaction
• Microsoft Office
• Human Resources
• Monitoring & Evaluation
• Management
\r\nJob Details
• Location: Amman - Jordan
• Industry: Administration & Customer Services
• Job Type: Full-Time
• Degree: Bachelor
• Experience: 3 - 6
• Nationality: Unspecified